LATEST ARTICLES

WEEKEND READ: How a Six-Year-Old European Insurance Company

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insurance
6 September 2026 | EBM Weekend Read By Nick Staunton, Editor-in-Chief There are not many businesses that can go from an idea to a $2bn...

WEEKEND READ: Why Permira Paid £2.7bn for a Business Hiding in...

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5 September 2026 | EBM Weekend Read By Nick Staunton, Editor-in-Chief  Permira is not a household name. That is partly because it does not need...

WEEKEND READ: Steve Ballmer Has Billions. The NBA Just Reminded Him...

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5 September 2026 | EBM Weekend Read By Nick Staunton, Editor-in-Chief,  Steve Ballmer has spent much of his adult life demonstrating what happens when extraordinary...

WEEKEND READ: Lionel Messi Has Left Argentina. How Will His Billion-Dollar...

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5 September 2026 | EBM Weekend Read By Nick Staunton, Editor-in-Chief Lionel Messi has retired from international football at 39, closing one of the greatest...

Where Growth Markets Meet: Inside the BRICS+ Fashion Summit in Moscow

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For an industry long measured in Europe by the revenues of luxury conglomerates and the market capitalizations of Parisian fashion houses, the most dynamic...

Why is CX investment in AI outpacing ROI?

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By Katie Judd, General Manager at CCW Europe Any debate over whether or not artificial intelligence has or will have a place in CX has...